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Privacy Policy for GhostCat Bikes LLC

Effective Date: 3/1/2024

Welcome to GhostCat Bikes LLC, your premier destination for high-quality ebikes. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

  1. Information Collection

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our sales and support services. This information may include:

Personal identification information (Name, email address, phone number, etc.)

Transactional data (purchase history, billing and shipping information)

Device and browsing information (IP address, browser type, operating system)

Cookies and similar technologies to improve your experience on our site

  1. Use of Information

The information we collect is used to:

Process transactions and fulfill orders

Provide customer support and respond to inquiries

Improve our website and product offerings

Send periodic emails with updates, promotions, and marketing materials

  1. Information Sharing

GhostCat Bikes LLC does not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to those trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  1. Your Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

  1. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

  1. Changes to our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  1. SMS Communications and Location-Based Services

8a. SMS Marketing and Notifications

By opting in to our SMS marketing and notifications, you agree to receive text message communications from GhostCat Bikes LLC, which may include but are not limited to, abandoned cart reminders, promotions, and updates about your orders. Message frequency varies.

Abandoned Cart Notifications: If you have started the checkout process but have not completed your purchase, we may send you an SMS reminder to encourage you to complete your purchase. You have the option to opt-out of receiving these messages at any time by following the opt-out instructions provided in the message.

Consent: Your consent to receive SMS messages is not a condition of any purchase or service offered by GhostCat Bikes LLC. Standard message and data rates may apply.

8b. Third-Party Data Sharing

We may share your information with third parties to help us use your information, as described above. For example, we use third-party services to process payments, manage our advertisements on other sites, and send out SMS messages. We also share information with third parties for their marketing purposes only upon receiving explicit consent from you.

8c. Location Tracking and Location-Based Services

We may use and store information about your location if you give us permission to do so. We use this information to provide features of our service, to improve and customize our service. The use of location data helps us provide specific content or offers based on your location, enhance your shopping experience, and improve our marketing efforts.

You can enable or disable location services when you use our service at any time, through your device settings.

8d. Opting Out

You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Changes to SMS and Location-Based Services Policy

We reserve the right to update or change our SMS and location-based services policies at any time. Changes to this policy will be reflected in the updated Privacy Policy on our website.

  1. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

GhostCat Bikes LLC

[email protected]