Financing Available With Shop Pay Learn more
Visit our support center
Expert help & advice
Check your order status
Updates & tracking
Returns & exchanges
All you need to know
Not only the best non-Emoto out there (pedals keep the cops away!) The absolute friendliest and best customer service you can find! The DMV should route their calls thru Ghostcat!!!!
My kid has a Zooz and couldn’t get off my F4X. So we decided to buy him one!!! Once again Kadeem took care of us. The professional staff and your bikes can’t be beat. Thank guys.
I love my bike. My daughter is about 70 lbs she rides on the back with me and the bike rides with 0 hesitation . She loves it and the ride is very smooth. But most importantly I have never purchased anything that came with the level of service this company has provided. From ordering parts, to assistance, to questions they are always there to support and provide the absolute best service. Thank you GhostCat team!!! Special thanks to Kadeem for your amazing support!!
I work for an ebike shop in Hawaii and the Ghostcat team are an absolute pleasure to work with. Kadeem and the rest of the support team have the best support and response time than literally every other brand we carry to the point of being able to provide same day mechanic service. I also own an F4X and I love it.
Scheduled a test ride for Saturday. Received an email and phone call from Jenna from customer service for rescheduling. Showed up same day and met with Kadeem. Kadeem was extremely friendly and took care of me! Purchased the F4x and couldn’t be happier. The amazing service from your employees is a direct reflection of the Ghostcat company and you guys produce an awesome bike too!!!! Thank you!!
